Etihad

When Etihad, the national airline of the UAE decided to reposition and re-launch the airline, IM London was brought in to provide strategic consultancy on their branding, their product development and their service delivery.

This led to project managing the implementation of change in the business including redesign of first, business, economy class in the air and on the ground. The airline is now one of the leading in the world, consistently winning awards.

Share

You might also like

Sign up for our Newsletter